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Complaints, Concerns & Praise

It is sincerely hoped that parents would raise any concern they may have with the class teacher, Parent, Pupil and Pastoral Leader or Principal. It is always best to call in and sort out the small problems immediately before they grow into big ones! Please don’t hesitate to contact us.

If parents wish to make a formal complaint, however, details of the procedure are available in the Complaints policy – see poster on display in Admin area.

However, if you feel that some aspect of the academy deserves praising, then please don’t hesitate to let us know too!
 

Complaints Policy

posted 13 Feb 2017, 03:56 by Vicki Bowes

‎(Review Feb 2019)‎ Complaints policy.doc


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